:root{--brand:#1d4e5f;--brand-dark:#153a47;--accent:#e07a3f;--bg:#f6f3ee;--card:#ffffff;--ink:#1f2a2e;--muted:#5f6d72;--line:#e4ded5;--ok:#2f7d4f;--warn:#b5471b;--radius:12px;--font:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}*{box-sizing:border-box}body,html{margin:0}body{background:var(--bg);color:var(--ink);font-family:var(--font);font-size:17px;line-height:1.5}a{color:var(--brand)}h1,h2,h3{line-height:1.25;margin:0 0 12px}h2{font-size:20px}.topbar{background:var(--brand);color:#fff}.topbar-inner{max-width:1200px;margin:0 auto;padding:12px 16px;justify-content:space-between}.brand,.topbar-inner{display:flex;align-items:center;gap:12px}.brand{color:#fff;text-decoration:none}.brand-logo{height:40px;width:auto;background:#fff;border-radius:8px;padding:3px}.brand-text{font-weight:700;font-size:20px;display:flex;flex-direction:column}.brand-text small{font-weight:400;font-size:14px;opacity:.85}.topnav{display:flex;align-items:center;gap:18px}.topnav .linkbtn,.topnav a{color:#fff;text-decoration:none;font-size:15px}.topnav form{margin:0}.container{max-width:760px;margin:0 auto;padding:24px 16px 64px}.container.wide{max-width:1200px}.two-col{display:grid;grid-template-columns:1fr 360px;grid-gap:24px;gap:24px;align-items:start}@media (max-width:900px){.two-col{grid-template-columns:1fr}}.page-title{font-size:26px}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:22px;margin-bottom:18px}.muted{color:var(--muted)}.small{font-size:14px}.center{text-align:center}.nowrap{white-space:nowrap}.notice{border-color:var(--accent)}.empty{text-align:center;padding:48px 22px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font:inherit;font-weight:600;font-size:16px;padding:11px 20px;border-radius:10px;border:1px solid var(--line);background:#fff;color:var(--ink);cursor:pointer;text-decoration:none}.btn:disabled{opacity:.6;cursor:default}.btn-primary{background:var(--brand);border-color:var(--brand);color:#fff}.btn-primary:hover:not(:disabled){background:var(--brand-dark)}.btn-ghost{background:transparent;color:var(--muted)}.btn-lg{font-size:18px;padding:15px 28px}.btn-block{width:100%}.btn-small{font-size:14px;padding:6px 12px;margin-top:6px}.linkbtn{background:none;border:0;padding:0;font:inherit;color:var(--brand);cursor:pointer;text-decoration:underline}.linkbtn.center{display:block;margin:14px auto 0}.linkbtn.danger{color:var(--warn);font-size:14px}.field{display:block;margin-bottom:14px}.field>span{display:block;font-size:14px;font-weight:600;margin-bottom:6px}.field input,.field select,.field textarea{width:100%;font:inherit;padding:11px 12px;border:1px solid #cfc7bb;border-radius:8px;background:#fff}.field input:focus,.field select:focus,.field textarea:focus{outline:2px solid var(--brand);outline-offset:1px}.row{display:grid;grid-template-columns:1fr 1fr;grid-gap:12px;gap:12px}.check{display:flex;gap:8px;align-items:center;margin-bottom:14px}.error{color:var(--warn);font-weight:600;margin-top:12px}.login-wrap{min-height:100vh;display:grid;place-items:center;padding:16px}.login-card{width:100%;max-width:420px;text-align:left}.login-card h1{font-size:24px;text-align:center}.login-logo{display:block;max-height:72px;margin:0 auto 16px}.code-input{font-size:26px!important;letter-spacing:6px;text-align:center}.tabs{display:flex;gap:6px;margin-bottom:18px;flex-wrap:wrap;border-bottom:2px solid var(--line)}.tab{padding:10px 16px;text-decoration:none;color:var(--muted);font-weight:600;border-bottom:3px solid transparent;margin-bottom:-2px;display:inline-flex;align-items:center;gap:8px}.tab.active{color:var(--brand);border-bottom-color:var(--brand)}.count{background:var(--accent);color:#fff;border-radius:999px;font-size:13px;padding:1px 9px}.muted-count{background:#cfc7bb;color:var(--ink)}.lead-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;flex-wrap:wrap;margin-bottom:8px}.lead-place{font-size:22px;margin:8px 0 2px}.badge{display:inline-block;font-size:13px;font-weight:700;padding:3px 10px;border-radius:999px;background:#e8eef0;color:var(--brand);white-space:nowrap}.cat-home_care{background:#e3efe8;color:#245c3c}.cat-stair_lift{background:#e5ecf5;color:#25446e}.cat-walk_in_tub{background:#f6e9df;color:#8a4318}.timeleft{font-weight:700;font-size:15px;color:var(--brand);background:#e8eef0;padding:6px 12px;border-radius:8px;white-space:nowrap}.timeleft.urgent{color:#fff;background:var(--accent)}.section-label{font-size:13px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);margin:18px 0 8px}.answers{margin:0;border:1px solid var(--line);border-radius:10px;overflow:hidden}.answer-row{display:grid;grid-template-columns:42% 1fr;grid-gap:12px;gap:12px;padding:10px 14px;border-top:1px solid var(--line)}.answer-row:first-child{border-top:0}.answer-row:nth-child(odd){background:#faf8f5}.answer-row dt{color:var(--muted);font-size:15px}.answer-row dd{margin:0;font-weight:600}@media (max-width:560px){.answer-row{grid-template-columns:1fr;gap:2px}}.hint{font-size:14px;color:var(--muted);margin:16px 0 10px}.lead-actions{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.lead-actions .btn-primary{flex:1 1 220px}.contact{background:#eef5f1;border:1px solid #cfe3d7;border-radius:10px;padding:16px;margin:10px 0 4px}.contact-name{font-size:22px;font-weight:700;margin-bottom:10px}.contact .call{background:var(--ok);border-color:var(--ok)}.contact-meta{display:flex;flex-direction:column;gap:2px;margin-top:10px;font-size:15px}.stats{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:12px;gap:12px;margin-bottom:20px}@media (max-width:700px){.stats{grid-template-columns:repeat(2,1fr)}}.stat{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:16px;display:flex;flex-direction:column}.stat b{font-size:28px}.stat span{color:var(--muted);font-size:14px}.stat.warn b{color:var(--warn)}.table-card{padding:0;overflow-x:auto}.table{width:100%;border-collapse:collapse;font-size:15px}.table th{text-align:left;font-size:13px;text-transform:uppercase;letter-spacing:.04em;color:var(--muted);background:#faf8f5}.table td,.table th{padding:12px 14px;border-bottom:1px solid var(--line)}.table td{vertical-align:top}.table details summary{cursor:pointer;color:var(--brand);font-size:14px}.table details .answers{min-width:320px;margin-top:8px;white-space:normal}.status{font-size:13px;font-weight:700;padding:3px 9px;border-radius:6px;background:#eee;white-space:nowrap}.st-offered{background:#fff1d6;color:#7a5200}.st-accepted{background:#e3efe8;color:#245c3c}.st-unassigned{background:#fbe3da;color:var(--warn)}.st-review{background:#fdf0cf;color:#7a5a00}.st-duplicate,.st-test{background:#eceae6;color:var(--muted)}.cov-group{border-top:1px solid var(--line);padding:14px 0}.cov-head{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:8px}.cov-head form{margin:0}.chips{display:flex;flex-wrap:wrap;gap:6px}.chip{display:inline-flex;align-items:center;gap:4px;background:#f1ede6;border-radius:999px;padding:3px 4px 3px 10px;font-size:14px;margin:0}.chip button{border:0;background:transparent;cursor:pointer;color:var(--muted);font-size:16px;line-height:1;padding:0 5px}.chip button:hover{color:var(--warn)}.logins{list-style:none;padding:0;margin:0 0 16px}.logins li{display:flex;justify-content:space-between;align-items:center;padding:8px 0;border-bottom:1px solid var(--line);font-size:15px}.logins form{margin:0}